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Marilyn Winters Therapy

FREQUENTLY ASKED QUESTIONS

What is your fee for service?

My rates are dependent on the chosen service.

Individual Psychotherapy: $160

Couples Therapy: $180

Family Therapy: $180

How does Payment work?

Payment can be made by email transfer to [email protected] and is due at the conclusion of the session. Once payment is received a receipt will be sent to the client by email via the Jane app. Please keep your receipts to submit at year-end for a medical expense tax deduction or to submit to your health benefits plan for reimbursement. If you have any questions or concern about my fees or payment policy, don’t hesitate to contact me.

Can I use my benefits/insurance?

Full or partial coverage is available through most extended health care benefit plans. Please check with your provider to make sure Registered Social Worker and Psychotherapist services are covered. You will want to ensure that you have coverage for a Social Worker with a Master’s degree.

I am unable to direct bill insurance providers; however, I do issue a receipt after every session (upon payment) that can be submitted to your provider for reimbursement should they cover RSW/psychotherapy services.  If you do not have insurance or a benefits plan, please note that my services are considered medical expenses and can be claimed on your income tax.

Psychotherapists and Social Workers are recognized by the CRA as health care professionals for the purposes of the medical expense tax credit.

What is your cancellation policy?

It is understandable that there are times that you will need to cancel or reschedule a session.

You will not be charged for your session when you provide 24hrs notice of cancellation or if you have an emergency situation. If you do not give 24hrs notice or do not show up for your scheduled session, you will be charged the full rate of the session fee. To cancel an appointment you can send a text or email or leave or voicemail.

How long and how often are sessions?

The sessions are 55 minutes. How often we meet is dependent on the needs identified. Most clients begin with sessions closer together to learn tools and coping mechanisms and then eventually over time sessions are spread out becoming less frequent. We can discuss during our initial meeting.

Are my sessions kept confidential?

Confidentiality is a high priority. I will not disclose anything that is discussed within a session with anyone without your consent.  There are some limitations to confidentiality that may require a release of information without consent such as:

When a client is threatening harm to self

When a client is threatening harm to others

When there is a medical emergency

When a child is “considered at risk”

When a file is subpoenaed and must be handed over to the courts

Do you use HIPAA & PIPEDA approved software for virtual sessions?

Yes. Jane App is HIPAA & PIPEDA approved, your privacy is of utmost importance to me.

How to prepare for the first session?

The first session is where we get to know one another. I will gather information about relevant personal history, your current concerns and the reasons you have reached out for therapy.

We get curious about the ‘why now?’ and also discuss your needs, goals and expectations.

You will get a sense of who I am and can decide if it’s going to be a good fit.

It is ok if you don’t think it’s going to work. I am happy to provide you with some names of other therapists for you.

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